Enterprise Service Management

Services

IT Service Management

We integrate all your IT Service processes from design to implementation, enabling organizations to deliver a more flexible, efficient and user-centric IT service.

Governance, Risk, Compliance (GRC)

We automate your optimized integrated governance, risk and compliance processes.

HR Service Delivery

Automated and streamlined effective case management, onboarding, self-service and return to work management digitize your workplace.

Asset Management

We provide full visibility of your hardware, server, client, virtual, cloud, software assets and all other assets from acquisition to disposal.

Software License Management

We instantly optimize costs by increasing your on-prem and cloud software spend and asset visibility

Benefits of ESM

Operational Excellence

We maximize operational efficiency by automating your processes with uninterrupted, fast and proactive solutions in all service processes.

Cost and Expenditure Control

We help you control your budget through efficient use of resources. We enable you to optimize your software and hardware expenditures with asset management and license tracking

Risk and Compliance

Rapid compliance with regulations through automated risk management and compliance processes, With proactive risk analysis, we identify potential threats and losses in advance and offer effective business continuity

Customer and Employee Experience

We offer fast and personalized services with AI-powered digital assistants. We help you improve the experience of your employees and customers with self-service and automated solutions

Data Driven Decision Making

Make strategic decisions with real-time data and analysis and manage your processes more effectively, Optimize resource utilization with data-driven insights and help you make the right investment decisions.

Speed and Agility

With no-code and low-code platforms, we quickly design your processes and easily manage integrations. We enable you to respond agilely to market dynamics by adapting to rapid changes in all business units

Operational Excellence

We maximize operational efficiency by automating your processes with uninterrupted, fast and proactive solutions in all service processes.

Cost and Expenditure Control

We help you control your budget through efficient use of resources. We enable you to optimize your software and hardware expenditures with asset management and license tracking

Risk and Compliance

Customer and Employee Experience

We offer fast and personalized services with AI-powered digital assistants. We help you improve the experience of your employees and customers with self-service and automated solutions

Data Driven Decision Making

Speed and Agility

Competences

Incident Management

Service and Demand Management

Failure Management/p>

Problem Management

Change Management

Inventory Management

Risk Management

Audit Management

Business Impact Analysis Management

Crisis Management

Software License Management

Process Automation

Incident Management

Service and Demand Management

Failure Management

Problem Management

Change Management

Inventory Management

Risk Management

Audit Management

Business Impact Analysis Management

Crisis Management

Software License Management

Process Automation

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Meet With ESM

Services

Benefits of ESM

Competences

We contribute to our customers' digital transformation processes

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