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mAistro - SOFTTECH

Meet With mAistro

mAistro is a platform that enables users to easily create their own AI-powered assistants. By uploading files and entering URLs, you can build knowledge bases, configure interaction flows and provide more effective solutions with action links.

Meet With mAistro

Services

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Multi-Agent Structure

A multi-agent structure allows you to manage different functions and processes independently yet in a coordinated manner. Each agent performs the needed function by focusing on a specific process or task. Thus, processes that require special expertise at various stages of your project are coordinated efficiently.

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Knowledge Base Creation

Knowledge bases are created by uploading files or entering URLs. It allows you to combine documents, data, articles and texts in different formats obtained from internal or external sources into a single data pool. This allows you to quickly access the information you need and use processed and analyzed versions of the information you are looking for.

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Interaction Flows

Interaction flows integrate with large language models (LLM) to intelligently and dynamically guide the steps required by users or agents. These flows include a variety of tasks such as question-and-answer processes, logic-based prompts, user selections or automation steps.

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Action Link

Enables specific tasks or triggers to be linked to other systems, tools or processes to make your assistants more effective. With this feature, business processes are automated end-to-end without the need for manual intervention, reducing the risk of errors and getting things done quickly.

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User Friendly Interface

A simple and effective interface that requires no technical knowledge and makes it easy to manage your business. Configuring agents' tasks, workflows, knowledge bases and action links through the interface is very practical. Visual panels, drag-and-drop tools and guides shorten the learning process and minimize errors, even for new users.

Benefits of mAistro

mAistro increases efficiency by automating your business processes and works in harmony with communication and integration features. It offers special solutions supported by artificial intelligence for every sector.
Easy to Use
Allows you to quickly create your own assistant in a few steps.
Customizability and Personalized Experience
mAistro offers solutions suitable for every sector with workflows and process management that can be customized according to your business needs. mAistro can also analyze user data (preferences, history) to provide more tailored recommendations and solutions.
Cost Saving and Efficiency
mAistro automates repetitive tasks, allowing human resources to focus on more strategic and nuanced customer interactions. It integrates seamlessly with your existing business software and systems, helping you save time and money.
Enhanced Communiction
Productive AI helps you communicate more effectively with your customers and employees. It can be used in a wide range of areas from customer service to internal process management.
Scalability
mAistro can handle multiple queries simultaneously, reducing wait times and increasing customer satisfaction.

Usage areas of mAistro

E-commerce and Retail:

Chatbots can answer routine customer questions, provide shipping and order status updates, and recommend products based on user preferences.

Telecom

Conversational IVR enables customers to perform transactions by establishing a dialogue with the bot for automated processes in call center calls. Thus, it allows companies to reduce customer representative operation costs. It allows to automate troubleshooting processes, manage billing queries and transfer complex issues to live agents when necessary.

Banking & Financial Services

Provide 24/7 customer support for common banking tasks like balance inquiries, transaction histories, and card activations. Offer personalized financial advice, such as saving and budgeting tips, through conversational interfaces.

Healthcare

Schedule appointments and send reminders to patients. Offer basic symptom checks or health-related FAQs (while directing more complex concerns to medical professionals). Support mental health services by offering guided self-help resources or triaging help requests.

Travel & Hospitality

Assist with booking flights, hotels, and other travel arrangements. Provide real-time flight updates, check-in support, and local recommendations for travelers. Handle routine questions related to reservations, cancellations, and loyalty programs.

Education & E-Learning

Facilitate administrative tasks (e.g., course scheduling, enrollment queries, tuition details). Assist students with routine questions, course materials, and learning resources 24/7. Serve as “virtual tutors” for interactive lessons or quizzes.

Human Resources

Answer employee questions about benefits, policies, and procedures. Automate parts of recruitment (pre-screening questions, scheduling interviews, etc.). Provide onboarding assistance to new employees with essential information on company policies and culture.

IT

Use the comprehensive set of functions, from requests for technical information to guidance to resolve questions and problems, in order to quickly and accurately manage IT processes for your employees' needs.

Real Estate

Qualify leads by asking initial questions about property needs and budget. Provide virtual tours or property recommendations. Schedule property viewings and manage client follow-ups.

Government & Public Services

Facilitate public information requests regarding policies, procedures, and services. Help citizens book appointments or submit applications for government programs (e.g., driver’s license renewals, permits). Reduce wait times by automating FAQs and routing inquiries to the correct department.

Entertainment & Media

Provide information about shows, events, and ticket bookings. Offer personalized recommendations (e.g., movies, music, video games) based on user preferences. Handle fan or subscriber inquiries on multiple platforms.

Marketing & Advertising

Deliver personalized product suggestions based on browsing data or previous purchases. Gather consumer feedback and insights through conversational surveys. Automate lead nurturing, collecting relevant data before connecting the lead to a human agent.

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Chatbots can answer routine customer questions, provide shipping and order status updates, and recommend products based on user preferences.

Conversational IVR enables customers to perform transactions by establishing a dialogue with the bot for automated processes in call center calls. Thus, it allows companies to reduce customer representative operation costs. It allows to automate troubleshooting processes, manage billing queries and transfer complex issues to live agents when necessary.

Provide 24/7 customer support for common banking tasks like balance inquiries, transaction histories, and card activations. Offer personalized financial advice, such as saving and budgeting tips, through conversational interfaces.

Schedule appointments and send reminders to patients. Offer basic symptom checks or health-related FAQs (while directing more complex concerns to medical professionals). Support mental health services by offering guided self-help resources or triaging help requests.

Assist with booking flights, hotels, and other travel arrangements. Provide real-time flight updates, check-in support, and local recommendations for travelers. Handle routine questions related to reservations, cancellations, and loyalty programs.

Facilitate administrative tasks (e.g., course scheduling, enrollment queries, tuition details). Assist students with routine questions, course materials, and learning resources 24/7. Serve as “virtual tutors” for interactive lessons or quizzes.

Answer employee questions about benefits, policies, and procedures. Automate parts of recruitment (pre-screening questions, scheduling interviews, etc.). Provide onboarding assistance to new employees with essential information on company policies and culture.

Use the comprehensive set of functions, from requests for technical information to guidance to resolve questions and problems, in order to quickly and accurately manage IT processes for your employees' needs.

Qualify leads by asking initial questions about property needs and budget. Provide virtual tours or property recommendations. Schedule property viewings and manage client follow-ups.

Facilitate public information requests regarding policies, procedures, and services. Help citizens book appointments or submit applications for government programs (e.g., driver’s license renewals, permits). Reduce wait times by automating FAQs and routing inquiries to the correct department.

Provide information about shows, events, and ticket bookings. Offer personalized recommendations (e.g., movies, music, video games) based on user preferences. Handle fan or subscriber inquiries on multiple platforms.

Deliver personalized product suggestions based on browsing data or previous purchases. Gather consumer feedback and insights through conversational surveys. Automate lead nurturing, collecting relevant data before connecting the lead to a human agent.

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